(COLOMBO, LANKAPUVATH) – Facebook on Wednesday issued a statement saying that an issue with uploading or sending media files on its apps and platforms has been resolved.
Facebook had problems loading images, videos, and other data across its apps today, leaving some people unable to load photos in the Facebook News Feed, view stories on Instagram, or send messages in WhatsApp. Facebook said earlier today it was aware of the issues and was “working to get things back to normal as quickly as possible.” It blamed the outage on an error that was triggered during a “routine maintenance operation.”
With reports surging throughout the system, the tech site Down Detector has received a wave of reports from users in the United States as well as the United Kingdom and Europe. Of those affected, nearly 83 percent of the reports on Facebook said users are experiencing problems with photos loading, while 10 percent reported issues with the Newsfeed.
About Instagram, Down Detector says almost 90 percent of its reports involved problems with the news feed; for WhatsApp, 74 percent of reports described issues sending or receiving messages.