CDB signs MoU with Department for Registration of Persons to enable digital customer verification

(COLOMBO, LANKAPUVATH) –Citizens Development Business Finance PLC (CDB) and the Department for Registration of Persons (DRP) recently signed a Memorandum of Understanding (MoU), enabling CDB to digitally verify their customers’ identity through the DRP information portal.

The new system will enable CDB to enhance the customer experience and provide a seamless digital banking service. It will also allow the company to validate that the NIC details submitted by a customer are true and accurate, reducing the risk of frauds. The progressive digital customer verification process will facilitate ID card verification, non-face to face customer on-boarding and document verification for proof of address.

CDB is placing technology at the forefront of its strategic business priority. Cutting-edge solutions such as CDBiTransfer, CDBiDeposit, and CDBiControl exemplifies the company’s digitalisation thrust to enhance customer satisfaction using technology and digital platforms.



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