SLT-MOBITEL Unveils new Customer Service Center at Rotunda Towers

(LANKAPUVATH | COLOMBO) – Reaffirming its commitment to providingsuperiorcustomerservices, SLT-MOBITEL, the National ICT Solutions Provider, ceremoniously unveiled the first drive-throughCustomer Service Center at Rotunda Towers on 01stFebruary 2022.

Located at Rotunda Towers, 109 Galle Rd, Colombo 3, the uniquely designed facility was inaugurated by the   SLT   Group  Chairman,   Rohan   Fernandoalongwith   SLT   Group   Chief  Executive   Officer,   Lalith Seneviratne,  SLT Chief Executive Officer, Janaka Abeysinghe, Chief Executive Officer of Mobitel (Pvt) Ltd, Chandika Vitharena, SLT Chief Marketing Officer, PrabhathDahanayake, Chief Marketing Officer of Mobitel (Pvt) Ltd. Shashika Senarath and Senior Management of SLT-MOBITEL.

The establishment of the new branch is part of SLT-MOBITEL’s broader plan to enhance its presence across Sri Lanka, to provide easy access to Fixed, Mobile,and PEO TV services. Interactive and revolutionary, the new branch features the latest in digital technology, offering a one-stop-shop for SLT-MOBITEL customers to fulfill their connectivity needs in a hassle-free manner.

Novel features of the new branch include a drive-through facility catering to on-the-go customers who simply need to enter the drive-through lane and have an agent attend to their requirements. Designed to increase customer satisfactionandconvenience,  the newcenteralso offers web portal support on Sundays andholidays wherecustomers can visit the branch and entertheir requirements inthe web portal,  with requests fulfilledon thenext workingday,  includingnewconnectivitydeliverytotheir doorstep.

With a dynamic customer care team available at the branch to fulfil the diverse needs of customers, SLT- MOBITEL continues to lead the Fixed and Mobile telecommunication landscape with the latest technology, ensuring unmatched user experience through consistent delivery of services to all Sri Lankans.

SLT Group Chairman, Rohan  Fernando  opening  the newly  established  Rotunda  branch  along  with  SLT Group Chief Executive Officer, Lalith Seneviratne, SLT CEO, Janaka Abeysinghe, Mobitel (Pvt)  Ltd CEO,


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