(LANKAPUVATH | COLOMBO) – Due to a technical fault in the computer system of the Consular Affairs Division Ministry of Foreign Affairs, the authentication of documents by the Consular Affairs Division of the Foreign Ministry in Colombo and the Regional Offices in Jaffna, Trincomalee, Matara, Kandy, Kurunegala, will be limited until further notice, the Foreign Ministry informed.
The Foreign Ministry said it accords the utmost importance to the smooth document verification process and remedial action is being taken.
At present, the Consular Division is processing only the most urgent documents and other documents will be processed once the system is repaired.
Other consular services continue without any interruption.
The public will be notified once the verification process is in full operation.
The Foreign Ministry said it deeply regrets any inconvenience caused to the public due to the technical glitch.
On the feasibility of the services required, the public may wish to contact via the following phone numbers on:
Consular Affairs Division, Colombo – 011 233 8812
Regional Office, Jaffna – 021 221 5972
Regional Office, Trincomalee – 026 222 3182/86
Regional Office, Kandy – 081 238 4410
Regional Office, Kurunegala – 037 222 5931
Regional Office –Matara-041 222 6713/041 222 6697
